Intro by Philip


In retail we take 680 million bets
a year and online we take nearly 500
bets per second.
But we are not too busy to develop tools like ‘Set Your Limits’ or
account restrictions to help our customers control their gambling.
We make over 155,000 responsible gambling interactions both
face to face in retail and via emails to our online customers.


Being fair means treating our customers with
We’re always looking out for them when it comes to
gambling responsibly and we’ve already taken steps to
enhance the tools and information we offer .
Customers like Dave, a lifelong Spurs fan, use our
Set Your Limits tool to stay in control.