Corporate responsibility is about more than just a statement of principles. For William Hill it's about putting those principles into practice, rigorously and consistently.

We have developed clear policies for each practice area.

Customers

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We will operate effective complaints procedures to deal with situations where those standards may not be met and will abide by the decisions of the Independent Betting Arbitration Service.

Crime and disorder

We take seriously our legal obligations regarding money laundering and handling the proceeds of crime, and will comply with any relevant industry codes of practice.

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Community

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William Hill believes in building sustainable long term partnerships that support and make a positive difference in the communities in which we operate.  As an absolute principle, our community policy is integrated with and indivisible from everything the business does to be successful.

Environment

We take seriously our legal obligations regarding money laundering and handling the proceeds of crime, and will comply with any relevant industry codes of practice.

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