Innovation By Mariana Southern

Muddling Through

When asked to write an article on building and running a digital team I couldn’t help but wonder whether I was the right person to do this. I have neither the credentials, nor the formal qualifications, nor any published works on this subject. My professional background is in User Experience and in previous lives I was a Food Engineer and a Cognitive Psychology PhD student. But building and running William Hill’s Shoreditch Innovation team is what I’ve been trying to do for the last year or so, so all that is written here is from hands‐on experience.

Reads Mariana's full article on The Human Layer's website