Always looking to do better than before, better than the competition. Beating targets, being results focused, never settling for average/second best.

'OUTSTANDING CONTRIBUTION THROUGH INNOVATION' FINALISTS

Gaming Operations Development

Gaming Operations Development, Gibraltar

This team showed a real ‘can do’ attitude in the way it put together a new Scratchcards gaming product under tremendous time pressure. The team worked tirelessly to meet the pre-Christmas launch date and also adopted new ways of Agile working in the process. Early results were impressive, with a turnover of £2.6m (Gross Win: £260k) and 26,000 unique players in only four weeks.

Alan Hunter

Alan Hunter, UK

Alan has revolutionised the way we collate figures for individual traders, delivering an outstanding product that helps us view these numbers on a daily basis. This data can then be used to highlight strengths and weaknesses to improve the service we offer to customers and to enhance our bottom line profit. It also gives individual traders the information they need, which helps to motivate them and drive them forward.

Todd Robe and Connor Flynn

Todd Robe And Connor Flynn, William Hill Australia

When Todd and Connor from Darwin suggested that we consider offering odds on e-sports [the competitive playing of video games], it sparked a huge response on Yammer and, a month later, we launched our first foray into e-sports on our website. It was a fantastic example of collaboration across two geographically distant parts of the business using the power of crosscompany communications.

 

'MOST PROMISING NEWCOMER' FINALISTS

Thomas Madigan, UK

Thomas Madigan, UK

Estates Surveyor Thomas is something of a target beater and in one year settled more rent agreements than anyone had ever done before. His ability to negotiate these agreements has led to huge savings for William Hill. He has contributed hugely to the success of our Retail business in helping to control costs ahead of plan.

Irina Bogaciova, Online, Sofia

Irina Bogaciova, Online, Sofia

Irina excels in her role as a customer support agent and her friendly and enthusiastic attitude makes her a popular member of the team. She strives to deliver a high-quality service to our customers, working hard to satisfy the needs of our affi liates. She came up with the idea of  integrating a Russian toll-free line on the Affi liates United website, which is now active and frequently used.

Janine Kelly, Retail

Janine Kelly, Retail

Appointed as a Shop Manager in March 2014, Janine’s first managerial role was in a new development LBO in a highly competitive location in Dalkeith, Scotland. Janine is always focused on delivering results and her passion and pride in what she does is always evident. She has worked extremely hard to raise the profi le of her new shop, promoting it locally and always with a positive attitude.

Carmit Klein Boxer, Online, Tel Aviv

Carmit Klein Boxer, Online, Tel Aviv

Working with many internal customers, Carmit’s job is to supply crucial analytical insights. Due to organisational changes in Tel Aviv, she found herself working as a senior analyst after just three months with the company – a challenge in which she excelled. She brings a wealth of experience to what she does and her customers praise her highly professional manner.